Warranty
One-Year Limited Warranty for the UV Chamber
HydraZorb warrants the UV chamber on the HZ product to be free from defects in material and workmanship for a period of one (1) year from the date of purchase. During this time, we will repair or replace, at its option, any defective HZ product. Please return the defective part to a HydraZorb dealer, who will return it to HydraZorb. We will either make the necessary repairs or, if it is determined that a replacement is required, we will provide a replacement part. We will then return the part to the dealer. This warranty does not include shipping and handling charges which will be collected from you by the dealer. Parts repaired or replaced under this one (1) year warranty will be covered under warranty to the end of the original one (1) year warranty period. This warranty is also subject to the conditions and limitations outlined under the heading “General Conditions and Limitations” below.
Three-Year Limited Warranty for Structural, Hardware and Electrical Components
HydraZorb warrants the structural, hardware, and electrical components to be free from defects in material and workmanship for a period of three (3) years from the date of purchase. During this time, we will repair or replace, at its option, any defective parts covered by the warranty. Please return the defective part to your dealer who will process your claim. This warranty does not include shipping and handling charges which will be collected from you by the dealer.
One-Year Limited Warranty for Lamps and Sleeves
HydraZorb warrants original lamps, sleeves to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. During this time, we will repair or replace, at its option, any defective parts covered by the warranty. Please return the defective part to your dealer who will process your claim. This warranty does not include shipping and handling charges which will be collected from you by the dealer.
General Conditions and Limitations
None of the above warranties cover damage caused by improper use or maintenance, accidents, acts of God or minor scratches or imperfections that do not materially impair the operation of the product. The warranties also do not cover products that are not installed as outlined in the applicable Owner’s Manual. Parts repaired or replaced under these warranties will be covered under the warranty up to the end of the warranty period applicable to the original part. The above warranties do not include the cost of shipping and handling of returned items. The limited warranties described above are the only warranties applicable to the HZ Whole House System. These limited warranties outline the exclusive remedy for all claims based on a failure of or defect in any of these products, whether the claim is based on contract, tort (including negligence), strict liability or otherwise. These warranties are in lieu of all other warranties whether written, oral, implied or statutory. Without limitation, no warranty of merchantability or of fitness for a particular purpose shall apply to any of these products. HydraZorb does not assume any liability for personal injury or property damage caused by the use or misuse of any of the above products. HydraZorb shall not in any event be liable for special, incidental, indirect or consequential damages. HydraZorb’s liability shall, in all instances, be limited to repair or replacement of the defective product or part and this liability will terminate upon expiration of the applicable warranty period